Our Story

About Broadband Bloom

We're an independent internet service platform on a mission to help every American household find reliable, affordable high-speed internet — without the confusion.

Who We Are

Independent. Transparent. Customer First.

Broadband Bloom was born out of a simple frustration: finding the right home internet plan shouldn't require hours of research, confusing fine print, or pushy sales tactics. We built this platform to make it simple.

As a fully independent platform, we are not owned by, affiliated with, or incentivized by any internet service provider. Our only goal is to connect you with the best available service for your address, budget, and usage needs.

Headquartered in New York City, our US-based team of specialists serves millions of households across 38 states — and we're growing every day.

Contact Us View Plans
3.2M+
Customers Helped
600+
Cities Covered
4.9★
Average Rating
99.9%
Uptime SLA
Core Values

What Drives Everything We Do

Full Transparency

No hidden fees. No bait-and-switch pricing. What we quote is what you pay.

Customer Centered

Our team is measured by how well they serve customers — not upsell quotas.

Speed & Efficiency

From sign-up to go-live, we move fast so your household can stay connected.

Community Rooted

We're proud to serve American families across 38 states, from city centers to suburbs.

Our Leadership

Meet the Team

Experienced professionals committed to simplifying internet access for every American household.

CM
Chris Mason
Chief Executive Officer
AL
Angela Lee
VP Customer Experience
RK
Ryan Kim
Head of Network Ops
TP
Tara Patel
Director of Sales
Customer Voice

What Our Customers Say

"The team was incredibly helpful finding a plan that fit our budget. Setup was done the next morning. We haven't had a single outage in four months."

BN
Brian N.
Charlotte, NC

"I was paying way too much for slow speeds. Broadband Bloom found me a faster plan at a lower price. The whole process took 20 minutes."

LP
Lisa P.
Phoenix, AZ

"Finally, customer service that actually listens. They walked me through every option and never pressured me. I felt like a person, not just a sale."

JH
James H.
Atlanta, GA

Let's Get You Connected

Call our team today and experience the Broadband Bloom difference for yourself.

47 W 13th St, New York, NY 10011, USA