Privacy Policy

1. About Broadband Bloom

Broadband Bloom ("we," "us," or "our") operates the website broadbandbloom.shop. We are an independent service platform and are not affiliated with, owned by, or operated by any telecommunications or internet service provider. Our platform helps consumers find and compare internet service options available in their area.

2. Information We Collect

We may collect the following categories of information:

• Contact information: Name, phone number, email address, and mailing or service address when you contact us or submit a form.
• Location data: ZIP code or address provided to check service availability in your area.
• Usage data: Pages visited, time spent on site, browser type, device type, IP address, and referring URLs collected automatically via cookies and analytics tools.
• Communication data: Content of messages, inquiries, or feedback you send to us.

We do not collect Social Security numbers, payment card numbers, or financial account information through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Check service availability at your address
• Connect you with appropriate internet service options
• Send you relevant promotional information, where you have consented
• Improve our website, services, and user experience
• Comply with applicable legal obligations
• Detect, prevent, and address technical issues or fraud

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (subject to confidentiality agreements).
• Internet service partners: When you request to be connected with a provider, your contact information may be shared with that provider to fulfill your request.
• Legal authorities: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to analyze website traffic and improve user experience. You may control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

We may use third-party analytics services (such as Google Analytics) that collect usage data. These services have their own privacy policies governing the use of that data.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact information submitted through forms is retained for up to 24 months unless you request earlier deletion.

7. Your Rights and Choices

Depending on your state of residence, you may have the right to:

• Access, correct, or delete the personal information we hold about you
• Opt out of marketing communications at any time
• Request restriction or portability of your data
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@broadbandbloom.shop or call +1 (877) 470-4467.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us using the information below.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: hello@broadbandbloom.shop
• Phone: +1 (877) 470-4467
• Mail: Broadband Bloom, 47 W 13th St, New York, NY 10011, USA